Issues and solutions

Issue about the session when the backend is used with SSL.

[Issue]

The session ID of Welcart is always created in the first accessed page with http://.
The transition is done by passing the ID to SSL. However, there is an issue about passing the ID created by http:// to SSL when the backend is used with SSL. In this case, it creates the session ID from https://, and the ID from http:// cannot be accepted by SSL.

Although the administrators face this issue, it does not affect the end users.

[Symptom]
Because the data for transition cannot pass through, there will be some problems in Cart page and Member Page.

[Solutions]

When the backend is used with SSL, there are two solutions.

• Reopen the browser to test the operation in the front end.
• Test with other browsers.